Privacy Policy

Gracy Events is committed to protecting the confidentiality of the personal information it holds. To highlight the practices in place for safeguarding personal information, Gracy Events has prepared this privacy policy, which outlines:

i) the types of personal information collected;
ii) the reasons why personal information is collected and how it is used and protected;
iii) users’ rights regarding the personal information they disclose;
iv) to whom and under what circumstances the collected information may be disclosed.

This Policy is designed to comply with applicable laws regarding the protection of personal information.

What is considered personal information?

For the purposes of this privacy policy, “personal information” refers to any information about an individual that can be used to identify them, provided to or collected by Gracy Events, in one or more of the following categories:

Identification: your first name, last name, and possibly your date of birth.
Contact information: your phone number, email address, mailing address, and any payment amount, if applicable, along with banking or credit card information needed to process transactions, or any other personal information you voluntarily provide.
If you make a payment by credit card, we ensure that the transaction is secure and compliant with the Payment Card Industry Data Security Standard. We do not store any credit or debit card numbers or your 3- or 4-digit security code in our systems.

Interactions: when you contact us by email, social media, or phone, submit a comment, book an appointment, subscribe to our newsletter, visit our site, register for an event, or send us your resume for a job application, we record your interaction and any related attachments or data. The same applies to any other information required for the proper management of Gracy Events.

Use of our websites: when you browse our website or social media platforms (e.g., YouTube, Facebook, Instagram), we automatically collect some personal data using cookies, including your IP address, preferred language, date and time of visits, and pages viewed.

Use of Personal Information

The personal information we collect is only used for the purposes indicated at the time of collection or previously communicated. We may use your information in the following circumstances:

To communicate with you: confirm your registration or event participation, send appointment confirmations, respond to inquiries, or send you our newsletter (if you consented);
To manage our services and events;
To analyze website traffic and usage;
To tailor web content to be more relevant for you;
To process job applications or receive résumés;
Any other use permitted or required by applicable laws.

We do not sell personal information to third parties.

Disclosure

Gracy Events is committed to not disclosing personal information for purposes other than those for which it was collected, unless you consent or the law permits or requires it. If we engage external providers to process your data, a confidentiality agreement will be required.

Our Websites and Cookies

We may use cookies, invisible pixels, or similar technologies to collect certain data related to your navigation on our website.

This data may include: your IP address, geographic region, device type, browser used, browsing path, session duration, clicked links, downloaded files, page load times, download errors, etc.

We use this information to:

Improve the performance of our website;
Customize content to your preferences;
Better understand user behavior for statistical and experience-improvement purposes.

Consent

By providing your personal information to Gracy Events, you consent to its collection, use, and disclosure in accordance with this privacy policy.

You may withdraw your consent at any time. However, some services or features may not be accessible without this information. Withdrawal of consent is not retroactive.

Retention and Security

We have implemented technical, contractual, administrative, and physical safeguards to protect your personal information.

Only authorized personnel have access to the information necessary to perform their roles. Data may be stored outside of your country and thus subject to local laws.

We use third-party services like Google, Facebook, and Instagram for promotional purposes. These services may use cookies or similar technologies to display targeted advertising. You can adjust your browser settings to manage or block cookies.

Accuracy and Access

We strive to keep your personal information accurate and up to date. You have the right to access your information or request corrections if it is inaccurate.

To make such a request, please contact us using the information below.

Contact Us

For any questions, complaints, or requests related to your personal information, you may contact us:

Gracy Events
3619 Ch. de Chambly
Longueuil, QC J4L 1N9
Phone: (514) 418-4726

Updates

This policy is subject to updates in accordance with governmental regulations.